Frequently Asked Questions

  • Arrowhood Immigration Services is a licensed immigration consulting firm based in Canada, specializing in permanent residency, work and study permits, family sponsorships, business immigration, and appeals for visa refusals.

  • The first step is to book an initial consultation with one of our licensed immigration expert. During this consultation, we will assess your eligibility and discuss the best immigration options available to you.

  • Our consultation fees range from $100 to $200, depending on the appointment duration and the immigration program you are interested in. This fee may be credited towards our full-service packages if you choose to retain us.

  • What is Express Entry?
    Express Entry is a points-based system used to manage applications for permanent residency under the Federal Skilled Worker Program, Canadian Experience Class, and Federal Skilled Trades Program.

    What is a Provincial Nominee Program (PNP)?
    PNPs allow Canadian provinces to nominate individuals for permanent residency based on their skills, job offers, or ties to a province.

    Do I need a job offer to apply for Express Entry?
    A job offer is not mandatory but can increase your Comprehensive Ranking System (CRS) score, improving your chances of receiving an invitation to apply for PR.

  • How do I apply for a study permit?
    To apply for a study permit, you need an acceptance letter from a Designated Learning Institution (DLI) in Canada, proof of financial support, and other required documents.

    What is a Post-Graduate Work Permit (PGWP)?
    A PGWP allows international students who have completed a program at a DLI to stay and work in Canada for up to three years.

    Can my spouse or partner work while I study in Canada?
    Yes, spouses of international students may be eligible for an open work permit, allowing them to work for any employer in Canada.

    What are the business immigration options in Canada?
    Business immigration options include the Start-Up Visa, Self-Employed Program, and various Provincial Business Immigration Programs for entrepreneurs and investors.

  • Who can I sponsor for Canadian permanent residency?
    You can sponsor your spouse, common-law partner, dependent children, parents, or grandparents.

    What is a Super Visa?
    A Super Visa allows parents and grandparents of Canadian citizens and PR holders to stay in Canada for up to five years per visit, with multiple entries valid for ten years.

    What should I do if my visa or PR application is refused?
    If your application is refused, we can help you with appeals, reconsideration requests, or apply for a Temporary Resident Permit (TRP) in cases of inadmissibility.

    How do I apply for Canadian citizenship?
    To apply for Canadian citizenship, you must have lived in Canada for at least 1,095 days (3 years) in the past five years and meet language and knowledge requirements.

  • Yes, for most PR applications, we offer the option for payment in two installments under our full representation service. However, this option is not available for programs already structured with separate retainer agreements, such as Express Entry Profile Submission or PR Application – CEC/FSW.

    Please note that this installment option is not available for our DIY services, where payment is due upon completion of the initial consultation.

  • Yes, we assist clients from all countries and provinces, excluding Quebec immigration programs, regardless of the type of application. We are currently accepting new cases and maintaining our usual processing times.

    However, please be aware that national or regional delays may occur due to IRCC’s processing backlogs. We strongly recommend starting your application as soon as possible to avoid delays.

  • Absolutely. Over 15% of our clients have come to us after facing a previous refusal, especially in study permit and visitor visa applications. A consultation is required to assess your individual situation, and we will work with you to understand the reasons behind the refusal and determine the best course of action moving forward.

  • We accept major credit cards, Interac e-Transfer, and international wire transfers.

    • All our fees are in CAD.

  • Yes! If you retain our services for multiple applications, you’re eligible for a 10% discount on the second and subsequent applications. For example, after successfully completing your PR application, we can assist with your Canadian citizenship application or any other immigration services you require.

    For specific services and cases, further discounts may apply, especially if you’re a returning client or require services like spousal work permits or status restoration.

  • No, our fees cover professional services only. Government fees (e.g., application processing, medical exams, translation fees, etc.) are separate and must be paid directly to the appropriate government agencies.

    Please refer to the IRCC website for a detailed list of government processing fees.

  • We offer three main packages based on your needs:

    • Full Representation Package: Includes complete assistance with application submission, representation, document preparation, and post-submission support.

    • Do-It-Yourself (DIY) Package: We provide guidance and review your documents to ensure your application is ready, but you are responsible for submission.

    • Peace of Mind Package: Designed for those who already have their application prepared and need a final review before submission.

  • You may qualify as a refugee if you fear persecution in your home country due to race, religion, nationality, political opinion, or membership in a particular social group. Your claim will be assessed based on Canadian and international refugee protection laws.

  • Yes, you can apply for a work permit while your refugee claim is being reviewed. If approved, you will be allowed to work in Canada legally.

  • You may be deemed inadmissible to Canada for reasons such as criminal activity, human rights violations, security risks, medical inadmissibility, financial insufficiency, or misrepresentation in your application. Each case is assessed individually by immigration authorities.

  • In some cases, you may be eligible for a Temporary Resident Permit (TRP) or Criminal Rehabilitation if your inadmissibility is related to past offenses. Other options include applying for a Humanitarian and Compassionate (H&C) consideration or seeking a legal remedy, depending on your circumstances.